Terms of Sale and Use

Last updated: 31 October 2026. These terms apply to all products of Ventus Labs (for example Toastwell), a brand of Ventus XII Management GmbH, Seilerstätte 16/1/11, 1010 Vienna, Austria, FN 560998 y, VAT ID ATU78116147, hello@ventus-labs.com ("we").

1. What you buy

Our products are online software tools. Each product page describes what you get, the price and how many uses one purchase includes. Results are generated by software, including AI models, from the information you enter. You are responsible for checking a result before you use it, for example before giving a speech.

2. Free preview

Many products show a free preview first. The preview is free, without obligation, and does not require an account.

3. Ordering and payment

Payments are processed by Stripe. For our products Stripe acts as the reseller (merchant of record): Stripe sells the product to you, calculates and collects any applicable sales tax or VAT, and processes the payment. Prices are shown in the stated currency; applicable taxes are shown at checkout. The contract for the use of the software itself is concluded with us.

4. Delivery

Digital products are delivered immediately in your browser after payment. Please keep the page link after purchase; it unlocks the uses included in your purchase.

5. Right of withdrawal (EU and UK consumers)

Consumers in the EU and the UK generally have a 14-day right of withdrawal. Our products are digital content delivered immediately after payment. By completing the purchase you expressly request immediate delivery and acknowledge that you thereby lose your right of withdrawal once delivery has begun. Before paying, you can try each product free of charge in its preview.

6. Refunds

Because you can see a free preview of the result before buying, purchases are generally final. We refund in full if the product does not work as described: for example if the full version does not load, is cut off or is clearly not based on the information you entered, and we cannot fix it within 3 days of your email to hello@ventus-labs.com. Your statutory warranty rights remain unaffected.

7. Acceptable use

Do not use the tools for unlawful, defamatory or harmful content, and do not try to overload, copy or reverse-engineer them. We may refuse service in case of misuse.

8. Your content and rights

You keep all rights to what you enter and to the results generated for you, and you may use them freely. We use your input only to produce your result and do not store it beyond what is technically needed (see the product's privacy notice).

9. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. For slight negligence we are liable only for breach of essential contractual obligations, limited to the foreseeable damage, and at most to the price paid. Mandatory consumer protection law remains unaffected.

10. Final provisions

Austrian law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods; for consumers, the mandatory protection of the law of their country of residence remains unaffected. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.